– Rent the Runway customers are reporting horror stories of canceled dress deliveries and customer service breakdowns
Say hello to the SF Rent the Runway Flagship Store!
Now let’s chat about RTR Unlimited
When you’re ready for something new, return 1, 2, 3 or all of your items using the prepaid UPS return label provided, and they’ll notify you when it’s time to select your next shipment. While selecting new items, you will also have the option to add Extra Spots to your Unlimited plan…and I pretty much feel like I’m on that path because I want EVERYTHING.
Once you confirm your RTR Unlimited shipment, it will take one business day to process before your order is shipped.
If you have an item at home you really love, you can use an exclusive members-only discount to purchase it for a fraction of the retail price. Once you do, a spot opens up for something new. In addition to the membership items on rotation, you also will have a 25% discount on RTR Reserve rentals.
You can pause your membership or cancel your next auto-renewal anytime.
Now for the answer to the most important question:
What happens if I lose or damage an RTR Unlimited piece?
Because we all know that the chances of me losing or damaging is high.
Your membership fee includes insurance for minor mishaps and general wear and tear.
Significant damage, lost pieces and theft are not covered. In those cases, you will be charged the price to purchase the piece using your members-only discount. In the event that the style is not available to purchase, the charge will be for the full retail price, plus applicable tax.
So it looks like you should be EXTRA careful with you RTR Unlimited pieces! I chose 2 handbags today and as I was checking out they told me that each bag has a dust bag in it and if I lose the dust bag an extra $35 will be billed to my account!
Let’s tour the SF Rent the Runway Flagship Store
Grabbing a dress right before a night out?
Snag a complimentary cup of coffee with refreshments provided by Bluestone Lane and the SF Rent the Runway Flagship Store.
Fire up your laptop and take advantage of the free WiFi and comfy lounge area while you shop.
Ready to rock RTR Unlimited with me?
If the answer is yes (and I hope it is because this membership is WILD), use my code: RTRKAT for $50 off of your first two months of RTR Unlimited for a total discount of $100.
What I’m snagging with my RTR Unlimited membership